Frequently Asked Questions
Answers about services, pricing, scheduling, and eco options.
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What areas do you serve?
We currently serve major cities across Canada with expanding coverage. Enter your postal code at booking to confirm availability.
Do you bring supplies and equipment?
Yes, supplies and equipment are included. Eco-only supplies are available on request.
How do you calculate taxes?
We apply GST/HST/PST based on the province where service is provided.
Can I reschedule?
Yes, you can reschedule up to 24 hours before the job without fees.
How is pricing determined?
We offer transparent flat-rate packages for standard sizes and hourly rates for custom jobs. Add-ons (inside fridge/oven, windows) are priced separately.
Do you offer eco-friendly cleaning?
Yes, we can use eco-certified products exclusively. Let us know during booking or add a note to your account.
Are your cleaners insured and background checked?
Yes. All professionals pass background checks and are fully insured for liability and injury.
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